The general steps taken before, during, & after a comprehensive inventory are as follows:

Step 1

Contact Us
Provide some basic information on our web site and we will email you an estimate based on your requirements and information provided. CYA may request to visit your home or business before the appointment to give you a more accurate quote.

A 50% deposit is required to secure an appointment. We do request that the homeowner or a nominated replacement be present during the inventory.  Evening and weekend appointments are available for those clients who are extremely busy and can be arranged for your convenience.


Step 2

Client confirms Date for Inventory
Upon arrival for your scheduled appointment, we will request a walk-through of your home.  We will ask that you point out items of interest, such as collectibles, items in storage areas, etc... This will provide an opportunity to get to know us and give you a comfort level with having us in your home. The walk-through will also provide us with a better feel for your home contents, the level of detail required and the estimated time required.

Step 3

Review & Deposit
Following the walk-through, we'll review our service options, Non - Disclosure Agreement and final payment terms. The balance is due upon delivery of the finished product.

Step 4

The Inventory
Owner of a second home for vacation or rental income? Ensure you have a full inventory report to protect your investments. CYA will provide you with a complete inventory at the start or end of a long term rental to protect your assets.
Step 5

Final Package/Delivery and Review
Following your on-site inventory we will take the recorded data back to our office, upload the photos, and update our secure business software. We will then create your comprehensive inventory package containing printed reports, Flash Drive and Client Information Package.   

Once your inventory package is ready, we will call to set up an appointment and personally deliver it to your home.  We'll review the package, which typically takes approximately 15 minutes and collect the final payment.  It typically takes 3 business days to prepare your final package following the on-site inventory. Final payment to be made upon receipt of the Inventory Report.  

You will have 14 days to review the reports and inform us of any corrections that need to be made. Any revisions after this date will incur additional fees.

Should you wish us to store a copy of your data, CYA will store your inventory data electronically on a secure server for an additional fee.



PRE-INVENTORY TIPS:

Please review our helpful tips to ensure an efficient inventory process:


Computers, printers, appliances, televisions and other electronics should be ready to pull out in order to photograph and document   serial/model numbers.  Receipts showing serial/model numbers of these items is also sufficient for documentation.  
Smaller kitchen appliances in cupboards, such as, mixers, blenders, choppers, pots and pans, etc, should be removed in order for us to accurately document and photograph.  
Cupboards should be accessible with clothing and linens ready for pictures. In regard to clothing, we respect your privacy and will only inventory items you wish to include.  We encourage you to include any expensive suits, dresses, coats, etc..., as insurance companies prefer to have full documentation.

If you opt to inventory everything in your garage, basement, attic, and storage rooms, they must be neat and fairly organized in order for us to photograph and accurately inventory items.  Items in boxes will not be removed by us therefore, they will not be documented.
We will record all vehicles, bikes, trailers, sports equipment, mowers, etc. on the property. Any items you have off-site will not be included but we can arrange to add off-site items at a later date.  
Special collections will be photographed and documented as a group unless otherwise specified.  Please have any special collections out and ready.  
Fine china/silverware will be photographed in a single place setting. Each piece will then be counted individually and entered into the quantity fields of our software.  Please have a single place setting out and ready.  
Your homeowner insurance information, such as company name, contact info, policy number, etc., can optionally be included in your reports.  Please have those documents available for review.